Effective Date: 21/05/2025
LearnEd Training (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in a responsible and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://learnedtraining.com or interact with us.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details (e.g. email address, phone number, postal address)
- Payment and billing information
- Course registration and training history
- Feedback, enquiries, and survey responses
- Information automatically collected from your device, such as IP address and browser data
We do not collect sensitive information (such as health or racial data) unless required by law or with your express consent.
2. How We Collect Your Information
We collect personal information in several ways, including:
- When you fill out forms on our website
- When you contact us by email, phone, or through social media
- When you enrol in our training programs or request information
- When you visit or browse our website (via cookies and analytics tools)
3. Why We Collect Your Information
We collect, hold, use, and disclose your personal information to:
- Provide you with training and educational services
- Communicate with you about your enrolment, courses, and support
- Improve our services and website functionality
- Comply with legal and regulatory obligations
- Send you marketing or promotional materials (you may opt out at any time)
4. Disclosure of Personal Information
We may share your personal information with:
- Our training partners, contractors, or service providers (such as IT support or payment processors)
- Regulatory bodies or government agencies, if required by law
- Third parties with your consent
We will never sell your personal information to third parties.
5. Storage and Security
We take reasonable steps to protect the security of your personal information. This includes physical, electronic, and procedural safeguards to prevent misuse, interference, loss, or unauthorised access.
While we strive to protect your data, we cannot guarantee the security of any information transmitted over the internet.
6. Access and Correction
You have the right to access and request corrections to your personal information held by us. To do so, please contact us using the details provided below.
We will respond to your request within a reasonable period, and in accordance with the Privacy Act.
7. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your experience. Cookies help us understand how users interact with our site and improve our services.
You can manage cookie preferences through your browser settings.
8. Overseas Disclosure
We generally do not disclose personal information overseas. If we do, we will ensure it is handled in accordance with Australian privacy laws.
9. Direct Marketing
We may send you promotional messages about our services. You may opt out of receiving these communications at any time by clicking the unsubscribe link or contacting us directly.
10. Complaints
If you believe your privacy has been breached, please contact us. We take privacy concerns seriously and will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and take effect immediately.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
LearnEd Training
Website: https://learnedtraining.com
Email: support@learnedtraining.com
Address: 26/199 Balcatta Road, Balcatta, WA 6021
Phone: 0405 234 970