LearnEd Training

CHC52021

Diploma of
Community Services

The Diploma of Community Services qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.

A Certificate III in Individual Support qualification can go a long way. Here’s what is possible:

The demand for skilled community and personal service workers is rapidly increasing. Over 19, 000 new jobs are expected for Welfare Support Workers by 2026! Study our CHC52021 Diploma of Community Services and get job-ready skills and knowledge to work in the Community Services industry.

Training Delivery

The Diploma of Community Services course is predominantly classroom based. Training is delivered through our Registered Training Organisation: LearnEd Training RTO ID 52504

Students are provided with the following:

Required course materials such as:

Entry Requirements

There are no formal requirements for this qualification, however, students must be 17 years or older to enrol and parental consent required if under 18.

Student must be 18 years of age to complete work placement and complete this qualification.

Students must complete a language, literacy and numeracy test at induction

Student must have a USI number – we can assist if required.

Students must be citizen/permanent resident or have legal rights to study & work in Australia.

Students also required to have a National police Clearance before commencing Work Placement.

Upon Completion

Upon successful completion of this qualification, you will receive a:

A total of 20 units are required to complete the Diploma of Community Services; twelve (12) core and eight (8) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.

Course Units

Unit Code

Unit Description

CHCCCS007

Develop and implement service programs

CHCCCS019

Recognise and respond to crisis programs

CHCDEV005

Analyse impacts of sociological factors on people in community work and services

CHCCSM013

Facilitate and review case management

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

CHCDFV001

Recognise and respond appropriately to domestic and family violence

CHCCCS004

Assess co-existing needs

CHCDIV001

Work with diverse people

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

HLTWHS003

Maintain work health and safety

Elective Units

Unit Code

Unit Description

CHCCOM003

Develop workplace communication strategies

BSBPEF401

Manage personal health and wellbeing

CHCCSL001

Establish and confirm the counselling relationship

CHCADV002

Provide advocacy and representation services

CHCPRP001

Develop and maintain networks and collaborative partnerships

CHCMHS001

Work with people with mental health issues

CHCMHS011

Assess and promote social, emotional and physical wellbeing

CHCDIS017

Facilitate community participation and social inclusion

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