The Diploma of Community Services qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.
A Certificate III in Individual Support qualification can go a long way. Here’s what is possible:
The demand for skilled community and personal service workers is rapidly increasing. Over 19, 000 new jobs are expected for Welfare Support Workers by 2026! Study our CHC52021 Diploma of Community Services and get job-ready skills and knowledge to work in the Community Services industry.
Training Delivery
The Diploma of Community Services course is predominantly classroom based. Training is delivered through our Registered Training Organisation: LearnEd Training RTO ID 52504
Students are provided with the following:
Required course materials such as:
Required course materials such as workbooks
Access to computers and software during class
Your student training plan
A dedicated and qualified trainer
Targeted assessment tools
Entry Requirements
There are no formal requirements for this qualification, however, students must be 17 years or older to enrol and parental consent required if under 18.
Student must be 18 years of age to complete work placement and complete this qualification.
Students must complete a language, literacy and numeracy test at induction
Student must have a USI number – we can assist if required.
Students must be citizen/permanent resident or have legal rights to study & work in Australia.
Students also required to have a National police Clearance before commencing Work Placement.
Upon Completion
Upon successful completion of this qualification, you will receive a:
Nationally recognised Certificate & Transcript OR
Statement of Attainment (if student is found competent in at least 1 Unit of Competency)
A total of 20 units are required to complete the Diploma of Community Services; twelve (12) core and eight (8) elective units. Unit selection may vary dependent on delivery method and location. Call us today for more information.
Course Units
Unit Code
Unit Description
CHCCCS007
Develop and implement service programs
CHCCCS019
Recognise and respond to crisis programs
CHCDEV005
Analyse impacts of sociological factors on people in community work and services
CHCCSM013
Facilitate and review case management
CHCLEG003
Manage legal and ethical compliance
CHCMGT005
Facilitate workplace debriefing and support processes
CHCPRP003
Reflect on and improve own professional practice
CHCDFV001
Recognise and respond appropriately to domestic and family violence
CHCCCS004
Assess co-existing needs
CHCDIV001
Work with diverse people
CHCDIV002
Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTWHS003
Maintain work health and safety
Elective Units
Unit Code
Unit Description
CHCCOM003
Develop workplace communication strategies
BSBPEF401
Manage personal health and wellbeing
CHCCSL001
Establish and confirm the counselling relationship
CHCADV002
Provide advocacy and representation services
CHCPRP001
Develop and maintain networks and collaborative partnerships
CHCMHS001
Work with people with mental health issues
CHCMHS011
Assess and promote social, emotional and physical wellbeing
CHCDIS017
Facilitate community participation and social inclusion
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